Problem Solving- Course Outline

Introduction Purpose Statement

Problem Solving
What are the Characteristics of a Good Problem Solver?
Understanding Problem Solving
Unlocking Your Creative Potential
Left Brain, Right Brain
Photographic Memory
Intake-Process-Output Information Cycle
Problem Solving Steps
Assessing Problems
Decision-making Process
Plan Formulation
Plan Evaluation
Harps Method
Ten Critical Tasks for Managing Beyond the Ordinary
Story of Edward Hughes Does performance match potential?
Leader as a Problem Solver
Steps in Problem Solving
Effective Communication
Learning Curve
Information Diagramming
Mind Mapping as a Tool
Closure - Learn today - Continue in action tomorrow